Refund Policy 💸

Your satisfaction is our priority! If you're not completely happy with your purchase, we're here to help.

Returns

We accept returns within 7 days of the delivery date. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In its original packaging

Non-Returnable Items

• Items marked as final sale
• Items that have been used or damaged by the customer

Refund Process

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 7–10 business days.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us at support@squishjoyz.com.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping service.

Contact Us

If you have any questions about your return, please reach out to us at support@squishjoyz.com. We're happy to help! 😊